Skip to content

Banter Board moderation

Hub admins can moderate all Banter Board activity. You don’t need to be present in real time. Fanzava provides tools to review and act on posts retrospectively, and participants can flag content for your attention.

Go to Admin → Banter Board to see every post across all competitions in your hub, sorted by newest first. Filter by:

  • Competition
  • Participant
  • Date range
  • Flagged posts only
  1. Find the post (in the admin or on the Banter Board itself)
  2. Click the three-dot menu → Delete post
  3. Confirm

The post is removed immediately. The participant is not notified unless you choose to send them a warning message.

After deleting a post, you can optionally send the participant a warning:

  1. After deletion, click Send warning
  2. Choose a warning template or write a custom message
  3. Send

The warning is sent as a direct email from your hub.

Banning a participant from the Banter Board

Section titled “Banning a participant from the Banter Board”

If a participant repeatedly posts inappropriate content:

  1. Go to Admin → Participants → [Participant]
  2. Click Banter Board access
  3. Select Suspend (temporary) or Ban (permanent)
  4. Save

A suspended/banned participant can still tip and use the hub. They just can’t post on the Banter Board.

Participants can flag posts they find inappropriate using the flag icon on any post. Flagged posts appear in Admin → Banter Board → Flagged for your review.

Fanzava does not automatically remove flagged posts. You decide whether to act.

If you want to approve posts before they’re visible:

  1. Go to Admin → Competitions → [Competition] → Banter Board → Moderation
  2. Select Pre-moderation
  3. Save

In pre-moderation mode, posts appear in an admin queue and are only published after you approve them. This is recommended for public-facing or sensitive competitions.

Was this page helpful?

Raise a ticket about this page

Comments