Creating groups

Groups let you segment participants into sub-competitions — departments, offices, regions, teams, or any other slice of your audience. Each group has its own leaderboard alongside the hub-wide one.

Plan limits

Plan	Max groups
Free	1
Starter	5
Pro	25
Enterprise	Unlimited

Creating a group

1. Go to Admin → Groups → New group
2. Enter a group name (e.g. “Marketing”, “Sydney Office”, “VIP Members”)
3. Optionally add a description
4. Click Create

The group is created immediately with no members. Add members next.

Adding members to a group

Manual assignment

1. Go to Admin → Groups → [Group name] → Members
2. Click Add members
3. Search by name or email and select participants
4. Click Add

CSV import

1. Click Import from CSV
2. Upload a CSV with one email address per row
3. Fanzava matches emails to existing participants and adds them to the group

Participants not yet in your hub are skipped — invite them first, then add to the group.

At invite time

When inviting new participants, you can assign them to a group at the same time:

1. Go to Admin → Participants → Invite
2. After entering emails, select a group from the Assign to group dropdown
3. Send invites

Groups and competitions

Groups are hub-wide — once created, they apply to every competition in your hub. Fanzava automatically creates a group leaderboard for each competition.

A participant can be in multiple groups simultaneously. Their score appears on all group leaderboards they belong to.

✓

Tip

For corporate hubs, consider creating groups that mirror your org chart. Inter-department rivalries are one of the most effective engagement drivers — people who don’t care about the sport start caring when their department’s honour is on the line.

i

Note

Participants can see which groups they belong to in their profile. They cannot see the full member list of a group unless you enable group member visibility in Admin → Groups → Settings.